ModShip Support Policy
Effective Date: 09/18/2024
1. Introduction
This Support Policy outlines the support services provided for the ModShip device.
2. Support Services
- Availability: Support is available during business hours [Insert Hours].
- Channels: Contact support via email, phone, or the built-in helpdesk on the device.
3. Response Times
We aim to respond to support requests within [Insert Timeframe] business hours.
4. Escalation
Requests that cannot be resolved immediately will be escalated to higher levels of support.
5. Contact Us
For support, please contact:
- Email: legal@modship.us